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Tesla Motors, Stockholm
The Tesla Delivery team is committed to providing the best customer experience from the time an order is placed through the day of delivery. The focus of the Delivery Experience Specialist is to manage valuable relationships over several months and help customers prepare for ownership by covering important topics like charging, financing, registration, trade-ins and appointment logistics. The Delivery Experience Specialist is also expected to wow customers when it comes time to present and acquaint them with their acquisition on the most exciting day of all, delivery day.
- Welcome customers to the Tesla family by making their journey to ownership a delightful experience.
- Manage expectations and communication from the point of order until delivery for a defined pipeline of customers. Re-calibrate expectations as needed in a professional and empathetic manner.
Publicerad 25 april
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