Swedish Customer Service Athens (Remote)

Moving from Sweden to Greece means diving into an exciting adventure abroad, where you can make friends, explore, and gain valuable work experience while enjoying everything Athens has to offer. And with our relocation package, settling into your new Greek home is a simpler process. If this sounds exiting please read the job description and apply.

About the position:

Our Frontline agents will be answering inbound calls from retailers, merchants and/or shop owners who have either Customer Service Queries or Technical Issues related to their cash register.

Perks:

Relocation Package

Performance Bonus

Remote in Greece

Requirements;

Preferably 1 Year experience in Customer Service / Fulfillment

• Excellent listening skills
• Ability to walk customers through complex procedures from start to finish •Confident, adaptable & Empathetic
• Positive & Flexible attitude
• Good stamina in dealing with frustrated customers
• Organized & Methodological

Experience in Technical Support is preferred( but not mandatory)

• Basic Skills in working with CRM Tools
• Self – Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices
• Ability to follow technical troubleshooting steps
• Proficiency in PC usage