Service Leader - My IT Delivery Application Lead

. Volvo Group Digital & IT Infrastructure & Onsite Services – Service Leader (My IT Delivery Application Lead) Infrastructure & Onsite Services (IOS) Infrastructure & Onsite Services is in charge of all Volvo Group D&IT infrastructure services. As the majority of these services are delivered by a partner, the mission is focused at governing and controlling this partner, as well as managing the remaining IT infrastructure delivery teams in Volvo. Application Infrastructure Application Operations & Runtime Services is part of the Application Services department within IOS. The team is divided into three functions/teams: * Application Operations & SAP Services * My IT Delivery Application Leads * Service Integration We are now looking for a Service Leader (Internal Volvo role name “My IT Delivery application lead”). In this role you will be reporting to the Service Area Manager for My IT Delivery Application leads within Volvo Group D&IT/ Infrastructure & Onsite Services/Application Services. You operate in a global context, having a number of interfaces with Volvo application teams and other Business area stakeholders. The My IT Delivery Lead acts on behalf of the whole management team of one or several application development organizations in order to coordinate and ensure progress of Priority 0 initiatives and stay up to date activities including, but not limited to Infrastructure services and processes, cybersecurity standards and compliance requirements. Wanted profile For this position, we are looking for person with strong and inspiring leadership skills. You have proven experience as a transversal project manager, being able to work cross functional with a large organization and deliver results. You are well structured, solution driven and proactive to handle potential issues from start. You are at ease to support prioritization work and to handle escalations when appropriate. You are familiar with Infrastructure services and application delivery and eager to continuously improve ways of working. Role mission and context You will act on behalf of the management team of one or several application development organizations, in order to coordinate and ensure progress of stay up to date activities including, but not limited to infrastructure, cybersecurity standards and compliance requirements.Interact with IOS process managers and Service Delivery Leaders (for runtime) and IOS project managers (for onetime) to understand topics and actions expected from respective delivery unit, to break it down in information sharing and request for action. This will be supported by the IOS TACC (Transform, Adopt, Coordinate, Communicate) team. * Follow-up and build consolidated views for the delivery unit, with drill down per solution center. * Interact with delivery teams in your respective delivery unit to support and handle escalations. * Consolidate feedback, and on request, collect and ensure good quality of requirements for areas in scope. * Facilitate and orchestrate improvements needed to support the activities in the mission scope and support the team in enabling a consistent way of working towards the Volvo organization. * Interact with many stakeholders on all levels of the organization to promote and facilitate activities in scope. * Identify roadblocks and help the organization to escalate to the right levels. * Coordinate and supervise a systematic approach that can be used to secure successful completion of priority 0 activities and IOS initiated Runtime and Onetime activities that requires Application teams contribution. * Effectively prioritize activities and tasks to ensure best results for the team. Key Responsibilities Coordinate and supervise a systematic approach to secure successful completion of activities such as below, (as well as new areas): * Priority 0 Initiatives in the organization * Lifecycle Management for Application infrastructure activities * Security transformation initiatives * Server Vulnerability management/Application Vulnerabilities * Unwanted Software removal * Infrastructure risk remediation * Lifecycle Management of Service Continuity Plans (SCP) * Compliance gaps remediation * Dev Sec Ops implementation, etc. Required competencies and experience * University/Master’s Degree or equivalent in relevant area * Service oriented mindset and business mindset * Possess a strong inner drive to reach results and secure deliveries. * Experience of governance: directing, planning and monitoring of IS/IT services * Experience from functional management in a global context * Strong experience within Application Operations * Deep Experience in project management with steering of projects and programs * Knowledge and experience of ITIL * Excellent communication & presentation skills * Strong organizational skills, with the ability to handle numerous tasks simultaneously and prioritize topics. * Complete proficiency in English