Service Application Engineer SGT-500

A Snapshot of Your Day Do you want to work in a dynamic and inspiring environment where teamwork is the focus? We are a group of 11 creative colleagues, and we are now looking for a new teammate. In our group we work will sell and deliver inspections to a customer, some with and some without service contracts, some of our customers also has platforms which includes swaps of units. We work mainly with our unit SGT-500 but also with selling parts and supporting in selling service contracts. Would you like to come along on our journey to develop our business to keep our customers happy? With the purpose of giving technical support and maintain a close relationship with our customers worldwide we need to extend our team that delivers preventive and corrective maintenance for our products. Our fleet is growing, and we have to grow as well in order to deliver the high availability and reliability that our customers expect from us. How You’ll Make an Impact Responsibilities include preparation and delivery of technical scope for planned inspections. The inspections are tailored for each gas turbine unit, and scope sometimes includes upsell opportunities. The team gives technical support to customers and acts as the entry point to any technical areas for example performance and fuels (not related to 24/7-support). The daily work is organized in teams including Service Application Engineer, Sales Manager, PM and Logistics. You will lead, co-ordinate and/or complete the technical parts of delivering preventive maintenance to our customers. You will also set technical feeback for selling service, and define & assess technical risks, often in consultation with other technical functions. You will act as the technical representative of the project towards our customers, partners and within the project team. During inspections, you provide back-office support during office hours. After inspection, you are responsible for the update of product data in our systems. Several IT tools such as SAP and PLM2020 are used. In addition to this, you will be the entry point for any technical questions coming up from customers and region, in between planned overhauls. There might be 1-2 travels to the customer per year, where you will talk about the planned and/or performed maintenance that will be/has been performed by our Field Service Engineers. What You Bring * You have a technical background relevant for gas turbine engineering. It can be a technical degree (ex. Bachelor or Master in mechanical engineering), or gas turbine work experience. * You are eager to learn and engaged in supporting your coworkers with your newfound knowledge. * Interest in process improvement is a benefit, as this is something we work with daily- * Like communication - we work closely with our customer and internally. * Comfortable with working in several different IT systems. * Structured, Collaborative and positive. * Knowledge of the machine type SGT-500 and Swedish are meritorious. About the Team The team you will be part of consists of 11 people from all around the world and different backgrounds. We strive to support each other and build a strong technical knowledge within the team. There is always someone to discuss solutions and ideas with within the team before presenting the final scope. An internal mentorship program and an introduction plan including trainings is in place to take care of new team members. Who is Siemens Energy? Siemens Energy: we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, iden...