RITUALS STORE MANAGER - ÅLAND - MARIEHAMN

Jobbeskrivning

We are so happy to have finally launched our first Rituals Stores in Finland - and we are overwhelmed by the warm welcome and great interest we have received. Let's continue our journey of success!

Rituals are now opening a new store in Åland, Mariehamn in the shopping center Sittkoff in June 2024. Do you want to become a part of this journey as Store Manager? Don’t wait, apply today!

You are all about customer experience

As Store Manager, your focus is on creating an unforgettable customer experience and helping your store’s team reach their full potential. You’ll work closely with your Area Manager to put our local business strategy into place. To continually reach performance results as a store manager, you take charge with effective leadership. You coach your team to deliver excellent customer service every day. And as a luxury retail store manager, you will continually grow and expand your leadership skills.

All of these characteristics are what make you the ideal Store Manager. For 37,5 hours per week, you give new meaning to the words 'aim big, act small' by:

• working with your Manager to define daily objectives and actions to drive sales and KPIs
• developing monthly plans (including optimal staffing) based on productivity targets
• ensuring excellent shop administration (cash register control, personnel absence, time & attendance, stock, health & safety, maintenance), managing store budgets (incl. expenses, productivity) and updating financial performance records
• managing inventory and day-to-day operations, including showroom presentation and cleanliness
• driving employee wellbeing and engagement with regular 1-on-1's, making a genuine connection with the shop team and organising team meetings to celebrate successes and reflect on development areas

In addition, you will build a strong store team by attracting top talent and creating a diverse and inclusive team culture based on constructive feedback at Rituals.

Join our team

At your shop, you work together with enthusiastic colleagues. Just like you, they take a quality-oriented approach to customer service. You notice that especially in their dedication to creating a unique customer experience and offering the right solution in any situation.

“We are one of the fastest growing beauty brands. And why? Because of our people.” - Raymond Cloosterman, CEO Rituals.

This is you

High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to motivate your team and reach your shop’s goals in terms of customer satisfaction and sales. In addition, as Shop Manager you are inspiring and performance oriented. You understand the power of excellent customer service and you want to coach and mentor others on how to reach their potential. And on top of it, you have:

• at least 2 years of relevant team leader experience within retail or hospitality
• people management skills (e.g., communication, motivation, coaching, connection, inspiration)
• experience in sharing knowledge to drive behavioural change and develop others
• Great computer skills and system knowledge
• decision making and problem-solving skills
• Fluent speaking in Swedish and English.
• Meritorious if you speak Finnish.

A guide to your benefits

If you feel good, our customers feel good. That’s why, as Store Manager, you get:

• a salary that matches your knowledge and experience
• discount on our products
• opportunities to continuously develop yourself by attending training sessions and courses

Your path to a new career

Grow with us as Shop Manager. Show your ambitions by turning your store into the kind of place where your team members love to work and your customers love to shop. So don’t wait! Apply today!

We are Rituals

At Rituals a sense of purpose goes hand-in-hand with an entrepreneurial spirit. We care about the wellbeing of all colleagues as much as we care about the wellbeing of the planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. It is our passion to help you navigate a journey of personal wellbeing and growth. Contribute to our ambitions as Shop Manager.

Store opening: June 2024

Your application must be in English or Swedish.

We would like to clarify that the store in Åland is not located at the address provided. The address where the store will open is 13 Market Street, Mariehamn 22100, Åland Islands.