Rental Operations Agent

Rental Operations Agent

The job is suitable for those who are motivated by creating results through others. You are goal-oriented, contribute to collaboration, support and build community among employees. You enjoy working with people and thrive in a fast-paced environment. Shift work occurs. Industry experience from car rental, service or trading operations is meritorious.

Main responsibilities/tasks at the station:

• Welcome customers and listen to their wishes in order to present the best car for their needs.
• Provide information about rental car prices and guide the customer through the entire process until signing the rental agreement.
• Sell add-on products and services such as GPS, additional insurance, and more.
• Washing the inside and outside of the cars
• Check-in and damage control of the cars in our systems
• Facilitate a good working environment at the station
• Washing and cleaning of the workplace with associated car wash and garage spaces
• Simple maintenance work of the cars such as replacing wiper blades, topping up washer fluid and more.
• Deliver cars to customers and service workshops
• Instruct customers about the cars' functions and general customer service work
• • Good working environment
• Driver's license is a requirement
• Swedish and English in speech and writing, other languages are meritorious
• Accurate and stress-resistant
• Flexible
• Be able to communicate with customers in a professional manner.
• Experience from car rental and/or customer service work is meritorious.

We can offer:

• Varied and challenging tasks
• Salary according to Collective Agreement
• Good working environment