Product Support Manager

At Getinge we have the passion to perform

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers – and to save more lives.

We are now looking for a Product Support Manager that will be responsible for support and management of the existing steam sterilizer portfolio to defined markets. In this role you will collaborate with our business units functions, the global sales organization and Getinge Academy among others. You will be part of the nice Product Support Management team with knowledgeable, professional and great colleagues covering the complete Getinge Infection Control portfolio.

The roles responsibilities: 

• Support sales organization in managing complex tenders and product questions
• Organizing and participating in internal meetings, both online and in real
• Run product feature trainings
• Supporting exhibitions, customer events, symposiums etc.
• Provide expertise within the product line
• Sharing best practices and providing information supporting successful strategies
• Continuous assessment of the product line according to Post Market Surveillance process
• Contribute to product line profitability through analyses and market insights
• Manage market processes related to the product life cycle after product launch

In this role you report to the Director Global Product Support Management IC. You might be located at our office in Getinge, Poznan or at other Getinge locations, however the position could also be eligible for remote work.

This role requires international travelling from time to time. Still, to keep the emissions as low as possible, we always consider our traveling. Getinge has a goal of becoming CO2 neutral by 2025. Estimated travelling <15 days.

Your experience

• Academic degree and/or a combination of education and related work experience.
• Previous experience in working with medical devices, preferably Infection control products
• Microsoft Office: Outlook/Excel/Word/Teams.
• Advanced oral and written proficiency in English is required.

About you

You are a service minded problem solver with an analytical mindset, a result-oriented drive and a structured way of working. You are a team player but can also work independently. It is important that you are used to working in an international setting and that you are comfortable in communicating with different stakeholders, on different levels, within and outside the organization.

About us 

Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future. We are committed to diversity, equity and inclusion and to sustainability with a goal to be CO2 neutral by 2025. We believe in giving our employees the flexibility they need and make every effort to foster a learning culture that supports their personal development and creativity. As an equal opportunity employer we are offering extended parental and caregiver leave benefits, wellness initiatives and hybrid work arrangements.

Our passionate people hold our brand promise ‘Passion for Life’ close to heart. 

Getinge will, at all times, comply with all applicable human rights and other legislation when considering all qualified applicants for employment.

Application:

Please apply no later than 1 of May. Interviews will be held on an ongoing basis so do not hesitate to send your application. We kindly ask you to submit your application in our recruitment system by clicking the “apply now” button. Due to GDPR regulations we do not accept applications via e-mail.

If you have any questions, please contact Jesper Wahlin, Director Product Support Management IC; +46 (0)708-305724

If you share our passion and believe that saving lives is the greatest job in the world, then we are looking forward to receiving your application. We hope you will join us on our journey to become the world’s most respected and trusted MedTech company.

About us 

Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future. We are committed to diversity, equity and inclusion and to sustainability with a goal to be CO2 neutral by 2025. We believe in giving our employees the flexibility they need and make every effort to foster a learning culture that supports their personal development and creativity. Our passionate people hold our brand promise ‘Passion for Life’ close to heart.

If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application and resume. We hope you will join us on our journey to become the world’s most respected and trusted medtech company.