Operations Coordinator (m/f/d) Stockholm

THE ROLE AND YOUR IMPACT AT TIER

• Coordinate and assign tasks to a team of (Lead) Operations & Maintenance and Repair Associates in your city.
• Support the Operations Manager to engage with and handle day to day business with our network of external logistics providers.
• Monitor and maintain the health of TIER’s fleet of eVehicles to optimise the consumer experience.
• Supervise Associates on shift and be the point of contact for any issues or support they require during a shift.
• Train new Associates, ensuring they are able to use our apps, follow our working procedures, processes, and get the most out of their job.
• Provide general administrative support to the team and occasional customer care duties, including, but not limited to: addressing requests from cities about the eVehicle fleet, occasional support with invoices, communication with external vendors, and other administrative tasks ).
• Problem-solve on a day-to-day basis and support the Operations team in your city to improve operational processes and ensure operational diligence.

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

• Good experience and comfort working on the computer, smartphone and using apps in general. G-suite experience and knowledge preferred.
• Flexibility to support and directly address tasks inside and outside of the warehouse, collect, redistribute, and swap the batteries of our vehicles, check and document any damage or repairs needed).
• English and local language skills are mandatory .
• Ability to work conscientiously and with a focus on safety.
• Flexibility to work on a shift schedule.
• Prior experience in delivery, warehousing, logistics, repair, or back office roles is valuable (including internships).
• Knowledge of performing administrative tasks is valuable.
• Prior experience in maintenance and repair is valuable.
• A valid driver’s licence (type B).