Join our team as Supply Chain Coordinator

About the job

At Piab Group, we improve our customers' productivity, sustainability, and safety through evolving industrial automation and have done so since 1951. Piab is at the forefront of automation technology, crafting innovative solutions that transform the way industries operate. From e-commerce to automotive, we're making work safer, faster, and more efficient across the globe. We believe in an automated world where no resources are wasted, and no humans are injured.

Since 2018, Piab Group has been owned by Patricia Industries, part of Investor AB.

Evolving ourselves.

Evolving you.

Evolving automation.

Why You'll Love Working at Piab

• With annual sales of ~3 billion SEK, more than 1200 employees, and a global presence in more than 100 countries, we help our customers improve their operations for the better every day.
• Be at the Innovation Frontline: Work with the latest technologies in automation and contribute to projects that redefine industry standards.
• Sustainability at Core: Join a team that prioritizes the planet, focusing on eco-friendly solutions and practices.
• Dynamic Culture: Thrive in an environment that celebrates creativity, teamwork, and continuous learn

Division: Vaccum Automation

Location: The position is a full time permanent position at HQ, Danderyd Sweden

Your key responsibilities will include, but not limited to:

As Supply Chain Coordinator, you have a vital role in acting as the link between Piab, Piab’s customers, and suppliers’ channel partners. You will be part of Piab Vacuum Automation Operations Supply team, and work closely with our global Supply Units, in particularly our factory, warehouse located in Germany.

• Handle external and internal customer orders
• Support the European Supply Unit (ESU) with order related queries
• Ensure a high degree of customer satisfaction
• Handle customer claims, such as repairs, replacements, credits, etc.
• Analyze customer demands and confirm orders to customers based on the production planning and purchasing
• Manage export outside of the EU by issuing different types of export documentation, such as certificate of origin, Prepayment orders, CAD (cash against document), Letter of credit etc.
• Report directly to the Global Order Manager

The role as Supply Chain Coordinator will also include additional task that are demand planning related.

• Handle stock replenishment orders between supply units
• Handle call-off orders
• Be active and participate in Sales & Operations meeting. Act on deviating sales trends.

What We Expect from You:

To be successful in this role we believe you:

• Have a strong hands-on approach
• Are customer-oriented and able to see issues from a customer point of view
• Are flexible and capable of dealing with quick changes
• Have a problem-solving attitude
• Are energetic, show a strong drive and determination

Skills and Experience background:

• Several years of experience from similar roles or other type of customer service function
• Demand planning knowledge
• Effective communication skills
• Strong organizational skills
• Strong analytical skills
• Knowledgeable in export documentation/Incoterms 2020
• Knowledge of Jeeves and/or Dynamics or equivalent ERP
• Experience from working in an international organization
• Good knowledge of Microsoft Office Suite
• Good English skills, verbal and written

Why Wait?

At Piab, we value employees ready to roll up their sleeves and turn ideas into reality. We lead by example, committed to our customers' success as the world of automation continues to evolve. Here, you will not just be working on projects, you will be shaping the future of automation!

We are committed to creating a more equitable, inclusive, and diverse company and encourage all qualified applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Join us at Piab, where your work matters, your growth is supported, and your contributions shape the future of automation. Let's innovate together.