IT Support Specialist/Engineer

Who we are and what we do: At Viedoc, we design engaging software that modernizes clinical research so that necessary treatments can reach the people who need them faster. We accomplish this by combining technology and a creative design to streamline, automate and simplify conventional processes within clinical research. Simply put, Viedoc makes every aspect of a clinical study a bit smoother, resulting in greater discoveries that make a difference, and has the potential to improve lives. Real change means challenging the status quo - our driving force since we started almost two decades ago. In everything we do, we work for a healthier world, searching for better, more efficient solutions that answer to the needs of both our users and humanity. Job description Join our dynamic team and play a crucial role in ensuring the seamless operation of our business! As an IT Support Specialist/Engineer, you will leverage your expertise to provide first-line technical support to end-users through Teams, phone, and email, meticulously logging incidents in our ticketing system. - Academic degree or equivalent in IT. - Robust knowledge and hands-on experience with Cloud technologies. - Proficient in the installation, configuration, troubleshooting, and management of Windows, macOS, and iPhones. - Expertise in working with Azure solutions, including Microsoft Endpoint management, Intune, software packaging, and distribution. - Good knowledge and experience with Microsoft 365, Defender, Entra ID, SharePoint, and Teams. - Familiarity with Powershell scripting. - Networking proficiency encompassing security, wifi, and switches. - Fluency in both Swedish and English, both verbally and in written communication. Education Relevant education within IT. Location Uppsala, Sweden Industry Software, Pharmaceutical, Biotech, Medical Device, Consumer Health Employment Type Permanent employment with full-time service Job Functions IT support specialist Interested? If you are a proactive IT professional ready to contribute to the success of our organization, apply now to be a part of our dedicated team! Do you want to know more? Your hiring manager are Ted Lähteenmäki, Manager IT Operations, send a mail to: ted@viedoc.com. Selection is ongoing, so do not hesitate to get in touch.