German & Swedish speaking Customer Success Specialist to Hailey HR

About Bravura: Vi på Bravura jobbar med bemanning och rekrytering. Hos oss finns möjligheter för dig som vill ta nästa steg i karriären. Välkommen att hitta ditt drömjobb genom oss – som konsult eller rekryterad. About the job: This position is a direct recruitment, meaning the recruitment process occurs through Bravura, and you are employed directly by Hailey HR. About the company: During the spring of 2020 Hailey HR was founded. Hailey HR is a SaaS HR-tech start up that want to digitalise, simplify and modernise the HR industry with a HR-system! Read more about Hailey and their journey here: https://careers.haileyhr.com/ Tasks and responsibilities: As a Customer Success Specialist, you are responsible for onboarding customers in the HR system. You will project manage the implementation of the system for customers, enhance their HR practices, and educate managers in the system. You will support customers in the German market, as well as the Swedish market. In this role, you will become an expert in Hailey's HR system through close collaboration with developers to continuously improve the system and its functionalities. You will represent HR departments needs internally, thereby enabling the system to be the absolute best in the market! • Onboard customers onto the HR system, manage system implementation projects, and educate managers • Support customers in both the Swedish and German markets • Collaborate closely with developers to enhance the HR system continuously • Advocate for HR department needs internally to ensure the system's excellence Education, Experience and Personal characteristics: • Completion of post-secondary education in HR or an equivalent degree • Fluent in German & Swedish (professional level) with great English skills (speech and writing) • Experience within HR/equivalent is beneficial We're searching for a candidate who thrives in structured educational environments and exhibits confident leadership abilities. Flexibility is key, as you operate in an innovative setting where adaptability is valued. We're looking for a professional with a service-oriented mindset, someone who exudes trustworthiness and reliability in all interactions. Excellent communication skills are a must, as this role involves seamless interaction with various stakeholders. If you embody these traits and are ready to excel in a dynamic workplace, we encourage you to apply! Other information: Start: Upon agreement Location: Stockholm Salary: Fixed salary Funderingar kring Bravuras rekryteringsprocess? Du finner svar på de vanligast förekommande frågorna här Är du nyfiken på hur vår rekryteringsprocess är upplagd? Du hittar mer information här Har du frågor om tjänsten eller kring din registrering är du välkommen att kontakta vår kandidatsupport via mail, info@bravura.se eller telefon 010-171 47 10 så hjälper vi dig. Ange vilken tjänst det gäller. Vi rekommenderar att du skickar in din ansökan omgående då vi gör ett löpande urval. Välkommen med din ansökan!