Datacenter Project Manager

Join our team as a Microsoft Data Center Project Manager for Logistics and take on the exciting challenge of managing logistics projects, standalone or as sub projects of larger scale projects for our data centers. In this role, you will collaborate with other project managers, logistics and IT teams, as well as Data Center management to ensure the success of your projects. As a subject matter expert, you will act as an escalation point and provide support to logistics teams at all Data Center campuses in country.

Reporting directly to the country operations director, you will play a central role in meeting service delivery objectives by proactively improving processes, troubleshooting service incidents, and escalating issues to the appropriate stakeholders. You will also follow safety policies and procedures, participate in root cause analysis of incidents, and build a solid understanding of data center procedures.

This is a unique opportunity to engage in collaboration across various teams and provide mentorship by sharing best practices. Join us and make a difference in the world of data center logistics.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will play a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities, including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. It is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

• Plan, schedule, and execute projects and site deliverables in alignment with deployment timelines and required site readiness dates.
• Track and take action on shipment incidents and escalate as needed to meet deadlines.
• Ensure that the need-by date established in all tools is correct.
• Keep workflows up to date.
• Support deployment teams with last-mile courier communications.
• Monitor and take action on delivery dates for production releases.
• Schedule and coordinate deployment materials transfers between data centers.
• Maintain an up-to-date inventory of cables and consumables.
• Ensure that logistics standard operating procedures and risk assessments are in place, and assist in their creation if needed.
• Calculate materials and consumables needs and request quotes.
• Identify new suppliers.
• Collaborate with others to accommodate scheduling needs.
• Share expertise and provide guidance on standard logistics processes and procedures for preparing, planning, and performing deployments.
• Ensure that work is appropriately prioritized and that resources and team capabilities are in place for deployments.
• Prioritize data center workload with the logistics team to maximize response and resolution of receiving, replacement, and return merchandise authorization requests, meeting service level agreements.
• Embody our culture and values.

Required Qualifications:

• Experience in logistics, supply chain management, or a related field.
• Excellent communication and interpersonal skills.
• Organizational and project management skills.
• Ability to work collaboratively with cross-functional teams.
• Ability to work independently, identifying needs and prioritizing your own work
• Proficiency in using logistics and inventory management tools.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Experience of logistics in hyper scale datacenters
• Experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.