Business Process Owner – Sales and Marketing

Dynapac Compaction Equipment AB

Antal platser
Sista ansökningsdag
Dynapac Process Owner (SAP 4/HANA (S4), C4C)


Dynapac has initiated the mission to roll SAP 4/HANA and Cloud for Customer within the whole organization as a standard ERP system with CRM system for customer centers worldwide. This process involves mapping all current Dynapac Sales and Marketing systems and implement the new optimized Dynapac solution in SAP 4/Hana/ C4C.

Job description


Dynapac Business Process Owner is a functional/business position focused on the Sales and marketing processes in the CC’s, PC’s as well as DC’s. The BPO will have a full understanding of Dynapac Sales and Marketing systems and will be able to create a common solution that is shared by all entities while eliminating the satellite system as much as possible. You are a key member of the SAP 4 Hana implementation team and Sales and Marketing Team.


The key responsibilities and activity areas are:


-Provides both strategic and tactical direction and leadership excellence for designing the future state of Sales processes within the new S4 template for Customer Centers (CC’s), Distribution Centers (DC’s) and Product Companies (PC’s) or another best of best breed solution. 
- Responsible for the global Sales processes design within the Dynapac IT project.
- Responsible for the global set of CC and Divisional Management reports with regards to CC sales.
- Works together with the Customer Centers, Distribution Centers and Product Companies in designing the end to end Sales process, seeking endorsement with the Divisional Sales Council.
- Leads workshops to design the future state Sales processes. Interfaces with business process experts (BPX’s) from Dynapac to gather and document business requirements.
- Aligns with other process streams in order to support these with the sales process.
- Performs current versus future state gap analysis.
- Obtains sign-off and validation of the future state design from the sales process council.
- Liaises with the SAP functional analysts in mapping the requirements into the SAP system.
- Develops and manages the execution training for the future state processes.
- Leads the development and execution of the business key user testing.
- Defines and documents the detailed future process flows and business requirements.
- Provides status reporting and project level issue management and escalation to the project management office.
- Responsible for business process alignment and improvement, across Dynapac.
- Owns and champions the sales processes within Dynapac IT and seeking consensus across Dynapac.

- Responsible for maintaining the integrity of the global process throughout the project lifecycle, and establishing a robust life cycle management governance between the different process councils.
- Key liaison between the operational business process experts and the project team.
- Responsible for keeping the process model up-to-date with changing business needs, organization and technology.
- Will have responsibility for the management of the deployment of the sales processes in the Dynapac IT scope supported by the new SAP solution from a time, innovation, cost and quality perspective.

- Create a "willingness to change" atmosphere with the key users in the pilot countries and make sure that the key users are prepared for the go-live. 



The mission of this position is to actively participate in the roll out of SAP Hana & C4C and contribute to the development and delivery of change management in the customer centers from Sales and Marketing perspective.


Experience requirements/Knowledge


- Minimum 5 years of sales process and systems experience.
- Result-oriented and experienced professional with proven track in ERP system processing.
- A good understanding of the all processes in a customer center, in order to fulfill the sales needs for a CC.
- Broad knowledge in all functional processes which happen in the customer centers.
- Knowledge about the systems (BPCS, Scala, SAP act!, SAP SEED,…) we use in the customer centers related to sales processes.
- Management experience.
- Must have a strong analytical and problem solving background.

- Experience with Project Management Tools will be a plus.

Educational requirements


- The successful candidate should have a university degree
- Fluent in English. More languages is a plus.

Personality requirements


- Result oriented and service minded.
- Ability to drive change and make things happen.
- Ability to motivate teams and lead by example.
- Excellent organizational and time management skills.
- Excellent written and verbal communication skills, including the ability to effectively communicate to both business and technical individuals.
- High team spirit.

- Eager to learn
- Willing to travel.

Country and city description:

Karlskrona, Sweden 


Recruiting Manager and contact person:          

Braam Coetzer, Vice President IT



HR Contact person: Anton Steenari +46721450243

Send your application before 31 Jan 2020 to:



Varaktighet, arbetstid



Fast månads- vecko- eller timlön


Sista ansökningsdag: 2020-01-31
Vi tar emot ansökan via e-post:



Dynapac Compaction Equipment AB


Dynapac Compaction Equipment AB
Industrivägen 2
37123 Karlskrona

Telefon och hemsida



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